Wednesday 20 January: Demonstrate against ticket office closure at Queen’s Park station

The RMT union has organised a protest outside Queen’s Park station (London Underground Bakerloo Line/London Overground) from 07.30am on Wednesday 20 January. The protest coincides with a public consultation into the potential closure of the 11 remaining Tube ticket offices. Continue reading

Customer Disservice: The Reality of Stations Without Ticket Offices

Hands Off London Transport has received some testimonials from London Underground workers working at stations where the ticket office has already closed. They clearly show the obviously-damaging impact these closures have on customer service. If LU really wants its customer service to be “world class”, it need to stop closures and re-open ticket offices! Continue reading